Olga and Mary (San Benito location) were very friendly, and answer my questions. Very helpful, & polite.
I really like the service that Jacob provided for us. He was very helpful.
Great service Mary at San Benito is very kind and helpful, she explained everything I needed to know.
Randy best manager ever! helped with all our moving needs. if you need to store, I recommend Storage Depot, especially the San Juan location
Awesome customer service, great location, variety of vendors, clean environment, great security..
Excellent manager and great customer service.
Ms. Tara is very professional and always very helpful. Anytime I call or go by there she always has a wonderful attitude and ready to assist me with whatever I need!!! Thank you Tara for being so amazing all the time!!!
I am very happy to rent here. I have been a customer for a few years and they are very accommodating. The maintenance guys are top notch, and the new manager Margaret is fantastic! She is always very nice and assists me when I go to her.
Was really professional and explained everything very well. Very good customer service and really recommend .
Excellent customer care and very clean.
Customer service was awesome! Mary in San Benito store! was wonderful ???
I had a great experience renting a Unit today due to the professional, courteous, and very helpful service I received from MARGARET. She was very knowledgeable and answered all my questions. She gave me many helpful tips about how to store things
Robert M. Negley
Have rented here before and intend to do so again. Pretty simple in and out and very close. I also like the security that they have.
My credit card expired while paying for the storage facility. I called in August and gave the updated information as directed and told all was good. I got an e-mail the next month saying the payment was rejected by the credit card – called
Patricia J Skeens
Margaret was my hero today. She was very helpful and smiling. I will definitely be back in the future.
Today I was outside unit 218 cleaning up from 9am for most of the morning and around 12noon a uhaul truck pulled up next to me and was moving into unit 219! I went to the front office and asked the 2 managers( Juan and Jose) why they couldn’
Margaret was very helpful and friendly. She made a huge difference in the facility we choose. Great service and very clean facility.
Ms Claudie was very professional in helping me get a truck to move. i went a week before my move to reserved the truck when i got there on Saturday (27 Oct 18) the truck was there she got the paper ready and got back to return the truck and every
ALVARO C. FERNANDEZ
Claudia was very helpful and informative. Very professional and personable. Had a great first experience.
Great Customer Service by Juan
Victor M Valencia
Ruben is a very professional manager. Very helpful and patient.
Fernando III Diaz
Ruben is a great manager. Very helpful and patient.
Fernando III Diaz
Very professional and friendly would recommend to anyone
KARI IS WONDERFUL. VERY KNOWLEDGEABLE, PERSONABLE AND HELPFUL. SHE DEFINITELY HAS THE CUSTOMER’S BEST INTEREST AT HEART. The rest of the staff at this location are great! I would strongly recommend this facility to others seeking a stora
My first time renting a storage here and a uhaul and Mario answered all my questions was the best customer service I’ve had in a while anywhere . Clean and affordable and close by to everything I wasn’t even feeling to well and to my s
Kendra Ward Zarate
Friendly staff great cut service if ever needed definitely this would be my first pick to rent again
I like that the facility is close to my home and it looks to be quite secure with their cameras monitoring facility.
Aida J. Munoz
Mary was friendly and answered all my questions, facility is well kept, she even let me know if I had any concerns about my unit to let her know.
I highly recommend this location. The facility is very clean and well secured it feels like home. The store manager Isabel is always on the property with a smile. Asking if she can help with anything. A very professional young lady. If I ever need
Had a great experience, thank you !
Manager helped with drop off of trailer and made sure the storage unit was clean and mopped it out. She explained each step of the paperwork. Thoroughly pleased with this service.
Service was great. I was great as soon as I walked through the door. The gentleman working kindly helped me find the correct size for the storage unit I needed to rent and explained everything to me clear and concise. I enjoyed my experience.
Staff was fast and very friendly. I would definitely recommend anyone needing to store your thing this is the place.
Rosie was very helpful and friendly. I like her work ethic.
Sandra at Callagham location, is the most professional manager I have dealth with. If I could give her a 10 stars I would. She is very kind and helpful. And she goes above and beyond to help her customers. She made my family and I welcome at this
Very clean and serviceable staff , Most of the time I deal with Mercedes great customer service
Awesome place to rent from. The staff is very friendly and always answer all your questions
Great, and accommodating! Staff is pleasant. So far, a great experience.
Fran was really sweet and super friendly. She answered every question I had!
Friendly staff and I was in and out pretty fast so like that as well
Ida was very helpful, checked on me when my vehicle being stored was gone for more than a few days, was very personable, and always a generally sweet person.
The staff is very friendly. The facilities are always clean. I rent a retail space and I could not be any happier with the building and the srrvice!
Emeraldcity Hair Studio
Overall your company and staff members have provided me wonderful service and I’m grateful being with your Property.
Very nice facility, the lady was really nice and answered all my questions.
Susie and Victor were very helpful. They are on top of the reservations, and they called to follow up with me.
Beth is wonderful! storage depot is so easy to deal with and at a reasonable price. Would recommend them to anyone.
Awesome! Great service, Very helpful
I have been with storage depot for about two years. They have always provided great customer service.
They are by far the most customer service oriented facility I have ever been associated with.
The manager was very helpful and polite. The units are easy to get in and out of.
Very accessible, secure and close to where I will need the furnityre
very convenient to my apartment and friendly staff
Sandy Bell was incredible helpful and courteous. She went above and beyond to help us get set up.
We’ve just moved in, but are impressed with our experience thus far.
Storage place was conveniently located and access hours are reasonable.
Everyone was very pleasant and helpful
Awesome! Chrystal M.
Over all very good. GREAT customer service.
Wonderful facility. Very happy that Penske recommended it and we said yes. The staff is extremely helpful and gracious.
All went well. Mary Ann was great!
LIKED THE TREATMENT! I TRUST THIS STORAGE UNIT.
Nice people, easy in and out, all rules explained in detail as well as given on paper.
Paid up full year – got 1 month free – no complaints. I’m out of work and needed that! Thank you
Good customer service! Chrystal was great
Great experience, good customer service. Like that it was all explained to us about the unit.
Alex was excellent!! He was very helpful and well knowledgeable about the products and pricing. Thanks Alex!!
Mary Ann met us with a cheery hello and listened to our needs. She showed us the best storeroom.
Secuity center visable. Everything explained. Service was prompt, friendly, businesslike manner
My experience was GREAT! The manager was friendly, pleasant knowledgable about duties to work with. Outstanding!!!
Lakisha was very helpful through my visit great service.
Ms. Lakesha was very amazing when it came down to being helpful.It’s people like her that make Penske. Thanks.
It was excellent. No problems with Penske truck.
Very professional and helpful. I’m confident leaving my stuff there.
The customer service is very good. It is easy to make your payments or cancel your contract. They take the time to assist you in any questions or request
Very Helpful and receiving to my business Erica I believe her name was was super cool and Totally on beat with the process very Prompt and fast thx.
The staff was very friendly and helpful. The unit met all of my needs and the location was very convenient.
The customer service was very well appreciated. Thank you so much
If you have ever utilized a storage service provider or are in the market for one with hopes of finding a reliable, affordable and most importantly suitable unit for your personal items, the probability is you have already done some sort of research on what is out there. Regardless of what you know or may not know about the different types of storage different companies have to offer, consider this short guideline to choosing the most convenient unit for you.
Generally, most public storage companies offer a basic arrangement of storage options. These include indoor, outdoor, climate controlled, non- climate controlled and portable units. Naturally, the easiest way to choose places that offer the most convenient storage amenities for you is evaluating the different factors that may affect your specific items for storage and obtaining the proper knowledge about the different storage units. A combination of this will allow you to match your needs with what each place has to offer.
One very important factor when choosing a storage unit is knowing whether or not your items need to be kept in a temperature regulated environment. If you have perishable goods or items with a short short shelf- life, it is ideal to store them in an air conditioned unit to prevent their deterioration. In addition, items such as wood furniture and such also need to kept in a temperature regulated unit to prevent withering and warping. Remember that evaluating the climate conditions where you live will predict the importance of having an air conditioned unit- search for storage facilities that offer completely closed- off, 24/7 temperature regulated units.
On the other hand, after you’ve evaluated your items for storage and conclude that you have items that will not be affected by weather, a much cheaper and convenient option for you would be to go with a non- temperature regulated unit. Although temperature may vary depending on season, most non- controlled units are kept dry and closed off to prevent the build up of any mildew, bacteria and other foreign items you would want away from your valuables.
The most important factors when searching for a storage unit are evaluating what kind of conditions your goods need to be kept in and what kind fo storage unit would be the most suitable for these goods. These steps are vital to finding an affordable, convenient and effective unit. Visit Storage Depot to find the perfect storage unit for you.